{"id":11873,"date":"2023-07-25T16:28:28","date_gmt":"2023-07-25T14:28:28","guid":{"rendered":"https:\/\/achesahomes.ch\/dev-allegra-lodge\/?page_id=11873"},"modified":"2026-05-01T06:51:30","modified_gmt":"2026-05-01T04:51:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/allegra-lodge.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"os-section-container os-section-header\">\n\n\t\t\n\t\t\n\t<div id=\"\" class=\"os-block-mainHeader os-transition--default\">\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"bg--image\">\n\t\t\t<img decoding=\"async\" class=\"os-transition--default lazyloaded\" src=\"https:\/\/allegra-lodge.ch\/wp-content\/uploads\/sites\/14\/2026\/05\/frontdesk-allegra-lodge-zurich-airport-achesa-group.jpg\" alt=\"A couple with luggage checking in at the modern wooden reception desk of Allegra Lodge Hotel. A staff member is behind the counter, a service robot moves in the background on the left.\" \/>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"watermark os-transition--default\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/allegra-lodge.ch\/wp-content\/uploads\/sites\/14\/2023\/10\/lodge-bildmarke.svg\">\n\t\t<\/div>\n\t\t\t\t\n\t\t\n\t<\/div>\n<\/div>\n\n<div class=\"os-section-container\">\n\t\t<div class=\"spacer  \n\t\tspacer-mobile-disable spacer--type-medium \" ><\/div>\n<\/div>\n\n<div class=\"os-section-container os-section-centeredtext\">\n\n\n\t\t\n\t<div class=\"main\">\n\t\t<div align=\"center\">\n\t\t\t\n\t\t\t<div class=\"section-content \">\n\t\t\t<h3 style=\"padding-bottom: 24px;\">FAQ &#8211; Frequently Asked Questions \u2013 Allegra Lodge Hotel <\/h3>\n\t\t\t<p>All about your stay at Allegra Lodge. How can we help you?<\/p>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\t\t\t\n\n<tag><\/tag><div class=\"os-section-container\">\n\t\t\n\t\t\t<div class=\"main main-faq\">\n\t\t\t\t<div class=\"os-faq-container\">\n\t    \t\t\t\t\t\t\t\t<div class=\"faq-item\">\n\t\t\t\t\t\t<div class=\"faq-item-headline\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"faq-action\"><\/a>\n\t\t    \t\t\t\t\t<h3>Where is the Allegra Lodge Hotel located?<\/h3>\n\t\t\t\t\t\t\t<div class=\"faq-item-control\"><span><\/span><span><\/span><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"faq-item-content\">\n\t\t\t\t\t\t\t<div class=\"faq-item-content-inner\">\n\t\t    \t\t\t\t\t<p><p>Allegra Lodge Hotel is located in Kloten, a suburb of Zurich, Switzerland. Kloten is close to Zurich Airport, making the hotel a popular choice for travelers who wish to stay near the airport.<\/p>\n<p>The hotel\u2019s exact address is: Hamelirainstrasse 5, CH-8302 Kloten.<\/p>\n<p>The hotel is well connected to public transportation and both the airport and downtown Zurich can be reached within 15 minutes by train or car.<\/p>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t    \t\t\t\t\t\t\t\t<div class=\"faq-item\">\n\t\t\t\t\t\t<div class=\"faq-item-headline\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"faq-action\"><\/a>\n\t\t    \t\t\t\t\t<h3>What is the best way to get from Zurich Airport to the Allegra Lodge Hotel?<\/h3>\n\t\t\t\t\t\t\t<div class=\"faq-item-control\"><span><\/span><span><\/span><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"faq-item-content\">\n\t\t\t\t\t\t\t<div class=\"faq-item-content-inner\">\n\t\t    \t\t\t\t\t<p><p>You can reach the hotel and Zurich Airport by taxi, public bus, or train in 15 minutes. The Kloten-Breitistrasse and Kloten-Bahnhof stops, as well as the Kloten train station, are 200 meters away and can be reached on foot in just a few minutes.<\/p>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t    \t\t\t\t\t\t\t\t<div class=\"faq-item\">\n\t\t\t\t\t\t<div class=\"faq-item-headline\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"faq-action\"><\/a>\n\t\t    \t\t\t\t\t<h3>What activities does the Allegra Lodge hotel offer?<\/h3>\n\t\t\t\t\t\t\t<div class=\"faq-item-control\"><span><\/span><span><\/span><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"faq-item-content\">\n\t\t\t\t\t\t\t<div class=\"faq-item-content-inner\">\n\t\t    \t\t\t\t\t<p><p>The Allegra Lodge Hotel offers the following activities:<\/p>\n<ul>\n<li>Restaurant &amp; Bar<\/li>\n<li>Culinary events<\/li>\n<li>Private spas \u2013 wellness<\/li>\n<li>Fitness room<\/li>\n<li>Yoga room<\/li>\n<li>Gaming room &amp; gaming lounge<\/li>\n<li>Family &amp; Friends lounge<\/li>\n<li>Urban golf<\/li>\n<li>Pool, table tennis and foosball tables available for free use<\/li>\n<li>Running trails in front of the hotel<\/li>\n<li>Hiking and biking trails in the surrounding area<\/li>\n<\/ul>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t    \t\t\t\t\t\t\t\t<div class=\"faq-item\">\n\t\t\t\t\t\t<div class=\"faq-item-headline\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"faq-action\"><\/a>\n\t\t    \t\t\t\t\t<h3>Is there free Wi-Fi?<\/h3>\n\t\t\t\t\t\t\t<div class=\"faq-item-control\"><span><\/span><span><\/span><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"faq-item-content\">\n\t\t\t\t\t\t\t<div class=\"faq-item-content-inner\">\n\t\t    \t\t\t\t\t<p><p>Yes.<\/p>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t    \t\t\t\t\t\t\t\t<div class=\"faq-item\">\n\t\t\t\t\t\t<div class=\"faq-item-headline\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"faq-action\"><\/a>\n\t\t    \t\t\t\t\t<h3>What kind of breakfast does the Allegra Lodge serve?<\/h3>\n\t\t\t\t\t\t\t<div class=\"faq-item-control\"><span><\/span><span><\/span><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"faq-item-content\">\n\t\t\t\t\t\t\t<div class=\"faq-item-content-inner\">\n\t\t    \t\t\t\t\t<p><p data-path-to-node=\"2,1\">We offer a rich breakfast buffet featuring both cold and hot dishes for CHF 25.00 per person.\u00a0Our <a href=\"https:\/\/tschadun.ch\/en\/\" target=\"_blank\" rel=\"noopener\">Restaurant &amp; Bar Tschadun<\/a>, located on the ground floor, serves breakfast during the following times:<\/p>\n<p data-path-to-node=\"2,3,0,0\"><b data-path-to-node=\"2,3,0,0\" data-index-in-node=\"0\">Monday to Saturday:<\/b><br \/>\n06:00 am until 09:30 am<br \/>\n<b data-path-to-node=\"2,3,1,0\" data-index-in-node=\"0\">Sunday:<\/b> 06:00 am until 10:00 am<\/p>\n<p data-path-to-node=\"2,4\">For early risers, we also offer an Express Breakfast for CHF 8.00 per person, available daily from 05:30 am to 07:00 am. This includes coffee or tea, orange juice, mineral water, freshly baked croissants and fruit.<\/p>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t    \t\t\t\t\t\t\t\t<div class=\"faq-item\">\n\t\t\t\t\t\t<div class=\"faq-item-headline\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"faq-action\"><\/a>\n\t\t    \t\t\t\t\t<h3>Is there parking available at the Allegra Lodge?<\/h3>\n\t\t\t\t\t\t\t<div class=\"faq-item-control\"><span><\/span><span><\/span><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"faq-item-content\">\n\t\t\t\t\t\t\t<div class=\"faq-item-content-inner\">\n\t\t    \t\t\t\t\t<p><p>Parking spaces are available around the hotel during your stay. There is a charge for parking. Please use only the parking spaces marked in green.<\/p>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t    \t\t\t\t\t\t\t\t<div class=\"faq-item\">\n\t\t\t\t\t\t<div class=\"faq-item-headline\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"faq-action\"><\/a>\n\t\t    \t\t\t\t\t<h3>What time can I check in at the Allegra Lodge?<\/h3>\n\t\t\t\t\t\t\t<div class=\"faq-item-control\"><span><\/span><span><\/span><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"faq-item-content\">\n\t\t\t\t\t\t\t<div class=\"faq-item-content-inner\">\n\t\t    \t\t\t\t\t<p><p>Our rooms are available for Check-in starting at 02:00 pm. Upon request and for an additional fee, we offer early check-in starting at 09:00 am.<\/p>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t    \t\t\t\t\t\t\t\t<div class=\"faq-item\">\n\t\t\t\t\t\t<div class=\"faq-item-headline\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"faq-action\"><\/a>\n\t\t    \t\t\t\t\t<h3>What is the Check-out time at the Allegra Lodge Hotel?<\/h3>\n\t\t\t\t\t\t\t<div class=\"faq-item-control\"><span><\/span><span><\/span><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"faq-item-content\">\n\t\t\t\t\t\t\t<div class=\"faq-item-content-inner\">\n\t\t    \t\t\t\t\t<p><p>Please check out by 12:00 (noon) on the day you depart.\u00a0If you would like to leave later, a late check-out is available upon request and subject to availability until 05:00 pm for an additional fee.<\/p>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t    \t\t\t\t\t\t\t\t<div class=\"faq-item\">\n\t\t\t\t\t\t<div class=\"faq-item-headline\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"faq-action\"><\/a>\n\t\t    \t\t\t\t\t<h3>Does the Allegra Lodge Hotel have a Restaurant?<\/h3>\n\t\t\t\t\t\t\t<div class=\"faq-item-control\"><span><\/span><span><\/span><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"faq-item-content\">\n\t\t\t\t\t\t\t<div class=\"faq-item-content-inner\">\n\t\t    \t\t\t\t\t<p><p>We serve our guests at the <a href=\"https:\/\/tschadun.ch\/en\/\">Tschadun Restaurant &amp; Bar<\/a> Monday through Friday from 11:30 am to 02:00 pm for lunch and from 06:00 pm to 10:00 pm for dinner.<\/p>\n<p>On weekends, we offer snacks at the <a href=\"https:\/\/tschadun.ch\/en\/tschadun-bar\/\">Tschadun Bar <\/a>daily from 05:00 pm to midnight.<\/p>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t    \t\t\t\t\t\t\t\t<div class=\"faq-item\">\n\t\t\t\t\t\t<div class=\"faq-item-headline\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"faq-action\"><\/a>\n\t\t    \t\t\t\t\t<h3>Are pets allowed at the Allegra Lodge Hotel?<\/h3>\n\t\t\t\t\t\t\t<div class=\"faq-item-control\"><span><\/span><span><\/span><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"faq-item-content\">\n\t\t\t\t\t\t\t<div class=\"faq-item-content-inner\">\n\t\t    \t\t\t\t\t<p><p>Dogs and cats are welcome for a fee of CHF 15.00 per day per pet (food not included).<\/p>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t    \t\t\t\t\t\t\t\t<div class=\"faq-item\">\n\t\t\t\t\t\t<div class=\"faq-item-headline\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"faq-action\"><\/a>\n\t\t    \t\t\t\t\t<h3>Does the Allegra Lodge have smoking rooms?<\/h3>\n\t\t\t\t\t\t\t<div class=\"faq-item-control\"><span><\/span><span><\/span><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"faq-item-content\">\n\t\t\t\t\t\t\t<div class=\"faq-item-content-inner\">\n\t\t    \t\t\t\t\t<p><p>We ask our guests who smoke to do so exclusively outdoors. Smoking in hotel rooms or out of the window will result in a cleaning fee of CHF 250.00.<\/p>\n<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t    \t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n<\/div>\n\n<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Where is the Allegra Lodge Hotel located?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Allegra Lodge Hotel is located in Kloten, a suburb of Zurich, Switzerland. Kloten is close to Zurich Airport, making the hotel a popular choice for travelers who wish to stay near the airport.\\nThe hotel\u2019s exact address is: Hamelirainstrasse 5, CH-8302 Kloten.\\nThe hotel is well connected to public transportation and both the airport and downtown Zurich can be reached within 15 minutes by train or car.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What is the best way to get from Zurich Airport to the Allegra Lodge Hotel?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"You can reach the hotel and Zurich Airport by taxi, public bus, or train in 15 minutes. The Kloten-Breitistrasse and Kloten-Bahnhof stops, as well as the Kloten train station, are 200 meters away and can be reached on foot in just a few minutes.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What activities does the Allegra Lodge hotel offer?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"The Allegra Lodge Hotel offers the following activities:\\n\\nRestaurant &amp; Bar\\nCulinary events\\nPrivate spas \u2013 wellness\\nFitness room\\nYoga room\\nGaming room &amp; gaming lounge\\nFamily &amp; Friends lounge\\nUrban golf\\nPool, table tennis and foosball tables available for free use\\nRunning trails in front of the hotel\\nHiking and biking trails in the surrounding area\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Is there free Wi-Fi?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Yes.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What kind of breakfast does the Allegra Lodge serve?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"We offer a rich breakfast buffet featuring both cold and hot dishes for CHF 25.00 per person.\u00a0Our Restaurant &amp; Bar Tschadun, located on the ground floor, serves breakfast during the following times:\\nMonday to Saturday:\\n06:00 am until 09:30 am\\nSunday: 06:00 am until 10:00 am\\nFor early risers, we also offer an Express Breakfast for CHF 8.00 per person, available daily from 05:30 am to 07:00 am. 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Smoking in hotel rooms or out of the window will result in a cleaning fee of CHF 250.00.\"\n            }\n        }\n    ]\n}<\/script>\n\n<div class=\"os-section-container\">\n\t\t<div class=\"spacer  \n\t\tspacer-mobile-disable spacer--type-large \" ><\/div>\n<\/div>\n\n<div class=\"os-section-container os-section-centeredtext\">\n\n\n\t\t\n\t<div class=\"main\">\n\t\t<div align=\"center\">\n\t\t\t\n\t\t\t<div class=\"section-content \">\n\t\t\t<h3 style=\"padding-bottom: 24px;\">For further questions, our chatbot Mian is at your disposal!<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\t\t\t\n\n\n<p><\/p>\n\n\n<div class=\"os-section-container\">\n\t\t<div class=\"spacer  \n\t\tspacer-mobile-disable spacer--type-medium \" ><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":24,"featured_media":12437,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11873","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Questions &amp; Answers | Hotel Allegra Lodge | Zurich Airport<\/title>\n<meta name=\"description\" content=\"Find answers to frequently asked questions about your stay at Allegra Lodge. Get info on check-in, breakfast much more. \u27a4 Find out more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/allegra-lodge.ch\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Questions &amp; Answers | Hotel Allegra Lodge | Zurich Airport\" \/>\n<meta property=\"og:description\" content=\"Find answers to frequently asked questions about your stay at Allegra Lodge. 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